Make an Appointment
All appointments are requested through our online triage system Accurx using the link above.
- Use your NHS app
- If unable to use our online consultation, then please phone us on 01625 529 421, Monday-Friday from 8am to 6:30pm
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
Cancelling your appointment
To cancel your appointment:
- reply CANCEL to your appointment reminder text message
- use your NHS app
- phone us on 01625 529 421, Monday to Friday from 8am to 6.30pm
Changing your appointment
To change your appointment:
- To change your appointment please phone us on 01625 529 421
- If you wish to change your appointment within the next 24 hours but are unable to phone us at this time please cancel using the options above then re-book using our online triage system. This will then allow us to use the appointment for another patient.
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face
- if you need an interpreter
- if you have any other access or communication needs